SafePal Extension – Wallet Recovery Guide & Support

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Safepal wallet recovery seed phrase extension setup

Your Step-by-Step Safepal Recovery Phrase Extension Setup and Verification Process

Immediately locate the 12 or 24-word mnemonic phrase you saved during your initial Safepal wallet creation. This phrase is the absolute key to your funds, and you must have it physically written down before proceeding. Without it, the extension setup cannot begin, and accessing your wallet becomes impossible.

Open the Chrome Web Store and search for the official “Safepal Wallet Extension”. Verify the developer is listed as “Safepal” and check the number of users and reviews to confirm authenticity. Click “Add to Chrome” to install it; a new icon will appear in your browser’s toolbar. Do not download the extension from any other source, as counterfeit versions exist solely to steal recovery phrases.

Click the new extension icon and select “I already have a wallet.” The system will present you with two recovery methods. Choose “Recover with Seed Phrase” over the QR code option for this direct process. Carefully type your words into the provided field, ensuring each is spelled correctly and in the exact original sequence, with a single space between them.

After entering the phrase, you will set a new extension-specific password. This password encrypts the wallet data locally on your browser, so make it strong and unique. Confirm the password, agree to the terms, and your wallet interface will load, displaying your asset balances. The extension is now a functional access point, synchronized with your existing wallet on the blockchain.

For ongoing security, configure the extension’s auto-lock timer in its settings. Consider connecting your Safepal hardware wallet to the extension for signing transactions, which keeps your seed phrase permanently offline. Always keep your original recovery phrase secure and separate from your computer; the extension’s convenience should never compromise the physical safety of those words.

Safepal Wallet Recovery Seed Phrase Extension Setup

Directly install the official Safepal Extension from the Chrome Web Store or the store for your specific browser; avoid third-party links to eliminate phishing risks.

After installation, open the extension and select “Create Wallet.” The system will generate a unique 12 or 24-word mnemonic phrase for you. Write each word in its exact order on your provided physical Recovery Sheet, using a pen with permanent ink.

Confirm your backup by accurately selecting the words in the correct sequence during the verification step within the extension. This step ensures you have a perfect copy and locks the wallet creation process.

For accessing an existing wallet, choose “Import Wallet” from the extension’s initial screen. Carefully type your seed phrase into the designated field, double-checking for spelling errors and extra spaces. Consider pasting the phrase in a text editor first to verify it, then copy it into the extension to prevent typos.

Set a strong, unique password for your extension access. This password encrypts the wallet data locally on your device, adding a separate security layer distinct from your seed phrase.

Finally, enable the “Transaction Signature” feature in the extension’s security settings. This requires you to manually confirm every transaction in the extension pop-up, providing critical protection against malicious websites attempting to initiate unauthorized transfers.

Creating a New Secret Phrase for Your Existing Safepal Wallet

Directly generating a new secret phrase for a wallet that already exists is not possible; the 12 or 24-word mnemonic is permanent for that specific wallet instance. Instead, you can achieve a fresh start by creating a completely new wallet within your Safepal app and transferring your assets.

Open your Safepal app and go to the ‘Me’ tab. Select ‘Wallet Management’ and tap the ‘+’ icon to ‘Add Wallet’. Choose ‘Create Wallet’ and then ‘Software Wallet’. The app will then generate a brand new, unique set of 12 or 24 recovery words for this fresh wallet.

Write down every word in the exact order presented on a physical piece of paper. Verify the phrase by correctly selecting the words when prompted by the app. This step finalizes the creation of your new wallet with its own independent secret phrase.

To move your funds, return to your original wallet view within the app. Select the cryptocurrency you wish to transfer, tap ‘Send’, and enter the receiving address from your newly created wallet. Double-check the address and network before confirming the transaction. Repeat this process for each asset you want to move.

Once the transfer completes, your funds are secured by the new secret phrase. You can continue using both wallets or, after ensuring all assets are moved, remove the old wallet from the app interface for clarity. Your original seed phrase should be stored securely or destroyed, as it no longer holds assets.

Entering and Verifying Your Original 12-Word Seed Phrase

Find a private space where you will not be interrupted or observed. Have your physical recovery sheet ready.

Open your SafePal app and go to ‘Me’ >’Settings’ >’Wallet Management’.

Select ‘Add Wallet’ and then choose ‘Hardware Wallet’.

Pick your specific SafePal hardware model from the list.

On the next screen, select ‘Recover Wallet’ and confirm the action on your device.

You will now see an input screen with 12 blank fields. Follow this order:

Type the first word exactly as written on your sheet. The app will suggest matching words from the BIP39 list–tap the correct suggestion to avoid typos.

Complete each field sequentially, from word 1 to word 12. Do not skip or rearrange them.

After entering all words, the app will process them. A successful entry leads to a verification step.

Verification is your final safeguard. The app will ask you to confirm random words from your phrase, like word #3, #7, and #11.

Check each requested position against your original sheet.

If any word or position is incorrect, the process stops. You must restart from the beginning.

Once verification passes, your wallet will rebuild. Wait for the interface to fully load and display your asset balances, confirming the recovery is complete.

Setting and Confirming Your New Extended Passphrase

Choose a passphrase that is long, unique, and memorable only to you. Think of a phrase from a book, a line from a song you know well, or combine several unrelated words. This is not your 12 or 24-word seed; it’s an extra layer you create.

Open your safepal extension recovery app and navigate to the wallet you want to extend. Access the ‘Advanced’ settings for that specific wallet and select the ‘Passphrase’ or ’25th Word’ feature. The interface will guide you to the setup area.

Type your chosen passphrase carefully into the first field. Pay close attention to capitalization, spaces, and special characters–these details matter. “MySecretVault” is different from “my secret vault”.

Re-enter the exact same passphrase in the confirmation field. This step prevents typos from locking you out of your future wallet. Double-check each character before proceeding.

Activate the passphrase. Your SafePal will now generate a completely new set of wallet addresses derived from your original seed plus this new word. Write down the passphrase separately from your recovery seed phrase. Never store them together.

Verify the setup worked. Send a very small test amount of crypto to your new extended wallet’s receiving address. Then, temporarily disable the passphrase feature in the app. Your balance should disappear, as you are now viewing the original wallet. Re-enable the passphrase–your test funds should reappear, confirming everything is set correctly.

FAQ:

I already have a 12-word seed phrase from my old wallet. Can I import it into SafePal and then extend it to 24 words?

No, you cannot extend an existing 12-word seed phrase. The seed phrase extension in SafePal is a separate feature. When you import your old 12-word phrase, SafePal will recover that specific wallet with its original 12-word structure. The extension setup is only available when you are creating a brand new wallet within the SafePal app. For an imported wallet, your security remains solely with your original 12-word phrase. You should continue to guard it with the same level of care.

What exactly does the seed phrase extension do? Is it just more words to write down?

The extension adds a custom 13th to 24th word phrase that you create yourself. It’s not just more random words. Think of it as a two-layer lock. Your standard 12-word phrase is the first key. The extension phrase is a second, unique key that you invent. Both are required to access the wallet. This means if someone finds your 12-word sheet, they still cannot access your funds without your personal extension phrase, which you memorize or store completely separately. It significantly raises the security barrier.

I set up the extension but now I’m worried I’ll forget my custom phrase. What happens then?

If you forget your seed phrase extension, you will be permanently locked out of that specific wallet. SafePal does not store or have any way to recover your custom phrase. It is designed to be known only to you. Your standard 12-word recovery phrase alone will not work to restore access. This is why during setup, the app strongly advises you to confirm you can recall it perfectly. It is recommended to treat it like a strong password—consider memorizing it thoroughly and, if you must write it down, store that note in a different, secure location than your 12-word phrase.

Is the extension phrase case-sensitive and can it include spaces or numbers?

Yes, the extension phrase is case-sensitive. You can use a mix of uppercase and lowercase letters. It also allows for spaces, numbers, and special symbols. This flexibility lets you create a complex passphrase that is very difficult to guess. For example, you could use a short sentence with a number, like “MyBlueCar2024”. Just remember that you must reproduce it exactly, with the same characters and spaces, every time. A small typo or a missing capital letter will result in generating a different wallet address and you will not see your funds.

Reviews

Benjamin
Man, setting this up felt good. Like adding a serious lock to your vault. Yeah, it’s a few extra steps, but now my main seed is offline and the extension handles daily stuff. If my daily-use phone gets lost, the big funds stay untouched. Took me 15 minutes for peace of mind. Best part? No more sweating every time I connect to a new dApp. The separation just makes sense. Get it done, you’ll sleep better.

Cipher
Anyone else just feel sick thinking about this? You write twelve words on paper, they say it’s safe. Now they want more words? More things to write down, more places to lose, more chances for me to mess up. My hands aren’t steady. What if I copy one letter wrong and years later it’s all gone? The news is full of hacks. My own paper could burn. Why does adding more steps feel like adding more risk? Does anyone actually trust they’ll remember all this in ten years? Or that their family could figure it out? Seems like a longer rope to hang yourself with.

Alexander
Your seed phrase extension – does it create a completely new, separate 12-word phrase? Or is it derived from the original, acting like a hidden, extra wallet? Need clarity before I proceed.

CyberVixen
Hey! Just set mine up. Felt a bit nervous, but it was actually pretty straightforward. Did anyone else find the extra word feature made them feel more secure? Love hearing your tips!

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